Privacy Policy
For questions about this document, contact us at [email protected]
1. Introduction
This Privacy Policy explains how SmallCloud protects and manages information while providing the platform and its services. We are committed to protecting your privacy and complying with applicable laws.
2. Information We Collect
We collect information necessary to provide our services, including account details, service configurations, support communications, and platform usage data. For the services you enable, we also store the content you choose to put on them.
3. How We Use Information
We use your information to provide the platform's services, process payments, communicate about service updates, provide technical support, and ensure platform security. We only use information for purposes we have disclosed to you.
4. Data Protection
We take security seriously and implement appropriate measures to protect your information. These include encryption, access controls, security monitoring, and regular system updates. If we detect any security incidents that might affect you, we will notify you promptly.
5. Data Storage
We store data in Canada. If we need to transfer data elsewhere to provide our services, we ensure appropriate safeguards are in place and will inform you accordingly.
6. Sharing Information
We share information only when necessary to provide our services, such as with essential service providers or when required by law. All service providers must maintain appropriate security measures.
7. Your Rights
You can request access to your information, ask for corrections, or request deletion when applicable. We will respond to your requests promptly and work with you to address any concerns.
8. Data Retention
We keep information only as long as needed to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.
9. Communications
Our communications will clearly identify us as the sender and provide you with necessary information about our services. Marketing communications will include opt-out options.
10. Changes to This Policy
We may update this policy periodically and will notify you of significant changes.